Case Study - 1 2   Testimonial

Testimonial:

“Tga were referred to me by one of my colleagues at T-Mobile. My team and I were working on an Internal communications project within our retail stores to enhance our customer service offer. Tga were briefed to design a customer service communication tool that could be used on a daily basis within the stores to support our teams' focus on customer interaction.

Tga delivered a solution in the form of a colourful, interactive and fun communication wall panel, using magnetic pieces that conveyed the key interaction elements. They also solved the problem of  installation cost by printing the panel on a light weight metal paper enabling the store personnel to install themselves.

The project has been a  great success and has
increased our customer score  by 60%.”

Jamie  King
Customer Experience  Manager T-Mobile